Customer Complaint about Home Internet Service | Remko Online
result:
Dear Home Internet Customer Service,
I am writing to express my dissatisfaction with the 250mb package that I have subscribed to. Despite paying for the full 250mb, I have consistently been receiving speeds of no more than 120mb according to speedtest.
As a paying customer, I expect to receive the service that I have paid for. It is unacceptable to consistently receive speeds that are less than what I am paying for. I would appreciate it if you could investigate this issue and provide a solution as soon as possible.
Thank you for your attention to this matter.
Sincerely,
Remko
remko.online aided in writing this text.
input:
---- CATEGORY: EMAIL
Type of message : Email
Tone of message : Formal
Purpose : Complain
Message to : Home internet
message from : remko.online
---- CATEGORY: COMPLAINT
Complaining about(state the service/product) : home internet 250mb package
The complaint(what is wrong) : I have the 250 mb package. I pay for 250 mb. But i never get more then 120mb according to speedtest.
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